Service Engineer, Coordinator, Sales/BDE (1 Year-3 Years)

Written by : Grey Orange on 25-04-2019
Posted in :

  • IT-Software / Software Services

View all jobs posted by : Grey Orange
Job Code : 1184
Location : Delhi

Job Responsibilities • Part of team which will act as the back-end support of the service support Engineers and Managers. • Develop the Customer Assistance Cell which will be the central information cell for all the issues and developments on any of our running systems. • The Customer Assistance Cell would be responsible for logging all the field complaints and monitoring SLA's of engineers and customer support managers via support ticketing software. • Analyzing the field issues and escalating the concerned changes to the product design team. • Monitoring our Product i.e. sorter and Butler systems for troubleshooting PAN India. • Empowering service engineers with any resources which will help them to work more effectively • A proactive approach towards solving customer issues. Note: Third Party Payroll- Bridging Gaps.


INR 100000 to 300000 P.A.

Desired Candidate Profile

Education :

  • Any Graduation
  • Any Engineering

Experience : 1 Year-3 Years

About Company

Job Location

26-Apr-2019,JAWAHAR LAL NEHRU STADIUM GATE NO.19 Central Delhi , Delhi

Company Name

Grey Orange
Central Delhi , Delhi , 110003

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