Sales Officer / Branch Relationship Officer (Fresher)

Written by : ICICI Bank on 25-04-2019
Posted in :

  • Banking / Financial Services / Broking

View all jobs posted by : ICICI Bank
Job Code : 1144
Location : Delhi

ICICI Bank offers a wide array of financial products like Savings Account, Current Account and Salary Account etc. to its customers in both rural and urban markets. A Sales Officer Role is a Client facing role. The sales officers are responsible for the first level of customer interaction. They are responsible for creating new client relationships as well as deepening our relationships with the existing clients by offering them other financial products. All Sales Officers are assigned specific product and a specific geography, wherein they can identify new customers for the given product. Role & Responsibility: • Generate new customer leads through various channels • Proactively identify sales prospects and conduct business development activities • Follow up on new leads and referrals to generate business • Cross-sell new products • Follow the various internal guidelines and procedures of the bank • Ensure customer satisfaction through regular engagement • Resolve customer queries/issues and facilitate customer service • Maintain periodic status reports, including daily activity report and calls/follow-ups made Key Competencies Required • Passion-Must take initiatives and not avoid targets • Socially Confident • Able to start a conversation with new people easily and be confident in the interaction Perseverance & Resilience • Must be able to make repeated attempts and bounce back from setbacks. • Must be able to try new methods of engagement in case of a setback • Problem Solving & Closure • When faced with a problem, must be able to identify and seek help from the right people without hesitation • Must be able to keep commitments made to others and ensure that the task is complete Selection Process: 1. Briefing to all the applicants about job role, responsibilities, career progression, salary, other terms and conditions through PPT 2. Psychometric Test: All applicants will undergo online psychometric test 3. English Proficiency Test: All applicants will have to undergo online English test. A computer lab with internet facility is required to conduct the both the tests 4. Post completion of online test, the applicant will appear for personal interview 5. Result would be announced once the process is completed for all the students within a week 6. Selected Candidates are required to undergo training after selection for the mentioned profile at ICICI training Academy


INR 100000 to 200000 P.A.

Desired Candidate Profile

Education :

  • Any Graduation

Experience : Fresher

About Company

Job Location

Delhi South Delhi , Delhi

Company Name

South Delhi , Delhi , 110001

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